Help centre
Help and AI
Remote support
Our employee connects to your computer and helps you use the system. Free of charge.
How it works
- 1
Download the remote support program (TeamViewer QuickSupport) from our server and run it – no installation needed.
- 2
Call us and say that you would like remote support.
- 3
Give our employee the ID number and password shown in the program window.
- 4
Accept the connection – from then on we help as if we were sitting next to you.
The connection is encrypted. You see what our employee is doing the whole time and can end the session at any moment.
Mon–Fri 8:00–16:00, support is free